Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent online experience. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period.

Velvet Spin Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. For simplicity, this policy refers to all of these technologies as cookies unless a distinction is necessary. The technologies used on a particular page may depend on the features available, your device, your browser, your settings and the way you interact with the website.

Cookies can help us keep the website working, protect accounts and transactions, remember preferences, understand how visitors use the website and improve the information and services made available online. They may also help us identify technical problems, prevent misuse and present content that is more relevant to your visit.

Some cookies may be set by Velvet Spin Casino, while others may be set by service providers that support website hosting, security, analytics, performance, advertising or other functions. These providers may process information in accordance with their own privacy notices and contractual arrangements. We do not use this policy to change or replace any separate terms that may apply to those services.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, account access, session management, security features, fraud prevention and the handling of forms or requests. Without them, parts of the website may not operate correctly. Because they support essential functions, they may remain active even when other cookie categories are switched off, where this is permitted by applicable requirements.

Preference and functionality cookies

Preference cookies help remember choices you make, such as language, display settings, region, accessibility options or other website preferences. Functionality cookies can help provide features that you have requested and reduce the need to enter the same information repeatedly. If these cookies are disabled, some settings may need to be selected again during later visits.

Performance and analytics cookies

These cookies provide information about how visitors use the website. They may record details such as the pages viewed, links selected, approximate visit duration, device type, browser type, general location information and whether a page or feature works as expected. The information can help us measure performance, identify errors, understand website traffic and improve layout, content and usability.

Security and risk-management technologies

Cookies and related tools may be used to help protect the website, accounts and users from unusual activity, automated abuse, unauthorised access and other security risks. These technologies may help us recognise a device or session, assess activity and support investigations into suspected misuse. They are not intended to replace other security measures, and no online system can be guaranteed to be completely secure.

Advertising and marketing cookies

Where used and where applicable, marketing cookies may help measure campaigns, understand interactions with promotional content and limit repeated advertising. They may allow Velvet Spin Casino or relevant service providers to understand that a device has visited the website or interacted with particular content. Marketing cookies may be controlled through the cookie settings made available on the website or through your browser and, where relevant, the choices provided by third-party platforms.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept certain categories, reject optional categories or adjust your choices. The options shown can depend on the website version, your location, the device you use and the technologies active at that time. If a preference tool is available, you can use it to review or change your choices.

You can also manage cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should check the relevant settings or help information for the browser you use.

• Deleting cookies may remove saved preferences and require you to repeat certain choices.
• Blocking all cookies may prevent account, security or other essential website features from working correctly.
• Disabling analytics or marketing cookies may not stop all advertising, but it may make advertising less relevant or affect measurement.
• Cookie choices may apply only to the browser or device where they are made.
• If you use more than one browser or device, you may need to update settings in each one.

Some browsers and devices offer additional privacy controls, such as settings that limit tracking or prevent cross-site storage. These controls may affect the way the website and other websites operate. We will respect applicable settings and choices where our systems are designed to recognise them, but technical limitations can mean that a browser signal does not apply in every situation.

Cookies are separate from your account password and do not give a person permission to access an account by themselves. You should still use strong, unique account credentials, keep devices updated and avoid using shared or public devices for sensitive account activity. If you believe your account or device has been compromised, follow the security or support instructions available on the website.

Third-party technologies, information and updates

Some website functions may rely on third-party services. These services may use cookies or similar technologies to provide analytics, security, media, payment-related functionality, customer support, advertising measurement or other technical services. The information collected can include an online identifier, device information, browser details, general location information, referral information, interaction data and technical event information. The exact information depends on the service and the way it is configured.

Cookie information may be combined with other information that is collected when you use the website, subject to applicable law and our Privacy Policy. We may use this information to operate and secure the website, improve services, respond to enquiries, understand website performance, comply with legal obligations and protect our legitimate interests. We do not use cookies to guarantee eligibility for any product, promotion, account feature or gaming outcome.

Cookies may be stored or processed by providers in Australia or other countries. Where information is handled outside Australia, appropriate arrangements may apply depending on the circumstances and applicable privacy requirements. The Privacy Policy contains broader information about the collection, use, disclosure, storage and protection of personal information.

We may change the cookies used on the website as features, security practices, service providers or legal requirements change. We may also update this policy to reflect those changes. The latest version will be made available on the website, and the date or other version information may be updated when appropriate. You should review this page from time to time so you understand the current approach.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the support or contact options made available on the Velvet Spin Casino website. When contacting us, provide enough information for your request to be understood, but do not send passwords, payment card details or other sensitive information unless specifically requested through a secure process.